Solutions We Provide

PhoenixEV is proud to provide our customers with vehicles that are energy efficient and produce less emissions, are more convenient and cost less, are environmentally friendly, more reliable and quiet.

Maintenance Service Support

SERVICE PROGRAM

Our certified technicians are here to service and maintain your vehicle to keep it performing at its best. Our mission within the service department is to provide the customer with a superior product and outstanding service. We will meet and exceed customer expectations and maintain a high standard of excellence.

MAINTENANCE SCHEDULE

Maintenance is recommended by Phoenix Cars and its partnering manufacturers to maintain warranty and component longevity. All services should be performed by a certified EV trained technician.

PHOENIX MOTORCARS SERVICE PROGRAM

Phoenix Service Program offers a full range of services and covers all of your maintenance needs. Our technicians are highly trained and certified and our shop is equipped with the latest diagnostic equipment to help us better serve you. Regular service and maintenance ensures a worry free driving experience.

Complete maintenance schedule and comprehensive 24 point vehicle inspections conducted by a Certified Phoenix Technician.
Charger maintenance and filter replacement as needed.
Replacement of all interior and exterior LED lights.
All required wheel alignment, tire rotations, brake pads and rotors as needed and windshield wiper replacement.
2V battery replacement.
Free access to Phoenix Telematics Connect system. (Valued at $89 / month)

Digital tracking of all service history as well as automatic generated service requests.
Driver and dispatch training for certification. We will train and certify your drivers.
Discounted services plan rates for fleets.
Electric Vehicle CHP D.O.T. inspection available as part of Phoenix Service Program. (optional)

RECOMMENDED TRAINING PATHS

*Applicable to all legacy Proterra buses

FIRST RESPONDERS
• First Responder Training

OPERATORS
• Operator Training /with Depot Charging
• Operator Training /with Overhead Charging

OPERATOR TRAINERS
• Operator “Train-the-Trainer” Training /with Depot Charging
• Operator Training+ /with Overhead Charging

ALL MAINTENANCE TECHNICIANS
• eLearning Training Modules
• Technical Training Level 1
• Preventative Maintenance

ADVANCED MAINTENANCE TECHNICIANS
/Actively Working On PHOENIX EV Buses
• eLearning Training Modules
• Technical Training Level 1
• Preventative Maintenance
• Technical Training Level 2
• Ventura or Vapor Door Training
• Eberspaecher or Valeo HVAC Training
• Technical Training Level 3

PCS CHARGER MAINTENANCE TECHNICIANS
• PCS Charger Training /Rhombus Chargers Only

BODY REPAIR TECHNICIANS
• Composite Body Repair Training
• Wrap and Decal Training

Don’t risk voiding your warranty. Sign up for the Phoenix Service Program today.

Need your vehicle serviced? Please contact us at service@phoenixmotorcars.com.

Telematics

SMARTER FLEETS POWERED BY PHOENIX CONNECT TELEMATICS SOLUTIONS

Phoenix Connect is the proprietary telematics solution specifically designed to support electric fleet owners and managers and to optimize their operations based on real time data on key operating parameters. Key Customer Features include:

FLEET PLANNING BASED ON RANGE & ROUTES

Real time energy usage reporting
Data driven remaining range calculation
Automatic email alerts

OPTIMIZE CHARGING STATION USAGE

Real time charging monitoring
Automatic email alerts

DRIVER MANAGEMENT AND TRAINING

Data reporting
GPS location
Driving efficiency monitoring

Phoenix Connect also enables our service team to support your vehicles with preventive maintenance and remote support solutions, thereby enabling seamless operations with minimal down time. Key service features offered by Phoenix Connect include:

VEHICLE MONITORING

Battery data
Vehicle data

VEHICLE MAINTENANCE

Preventive maintenance monitoring
Remote diagnostic

STATE INCENTIVE

PROGRAMS REPORTING
Automatic HVIP monthly reports

Chargers & Infrastructure

TURNKEY INFRASTRUCTURE + ENERGY SOLUTIONS

We have partnered with industry leading service providers to provide energy solutions to fit your needs.

Infrastructure – we will set up a site visit where a certified electrician will examine your current infrastructure or propose setting up new infrastructure.

Solar Panels – Phoenix Motorcars can also provide you with solar panels along with your infrastructure to further improve your sustainability efforts.

Level II AC Charger: Loop

Output Power
80 Amps – 19.3 kW

Connections
Single Port – J1772

Power
Adjustable power levels
Capable of 80 Amp power output on 240VAC

Communication
4G or Wifi

Level lll DC Charger: Chargetronix

Output Power
60/120/180 kW options available

Connections
Dual Port
CCS1 and CCS1
CHAdeMO and CCS1

Display
Touchscreen